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Privacy policy & Terms and Conditions

Terms of Service or Terms of Use.
Please read the Terms of Use before making a booking as this set up your contract with Morocco Exotic Tours.

BOOKING POLICY
By booking a tour with Morocco Exotic Tours (referred to in these conditions as “we” or “us”), you will be accepting these conditions on behalf of yourself and all other persons using our services according to a booking made by you.

To decide your trip with us, morocco-exotictour.com is logically accepting booking conditions that state other formalities: payments, cancellation, policies, and limitation of liability.

To book with us, morocco-exotic-tours.com is by sending your requirements via email. We’re to hold arrangements for you by sending our confirmation with a request for a deposit: included all details of services and booked on your behalf. Deposit basis is as follows:

  • 30% deposit required upon booking
  • Balance due 15 days before the start of the trip, unless the trip arranged with the guide
  • PayPal accepted with a 4% transaction fee
  • Bank wire accepted with a 3% transaction fee
  • The itinerary will be confirmed via email once payment received
  • We will make every effort to accommodate amendments to original booking depending on availability. Please
    avoid verbal instructions.
  • We will provide you with all details after we get your confirmation and invoice. once we get your deposit, it means you agree about the arrangements booked on your behalf.

N.B: Deposits are non-refundable.
All communication tools must be done via email.

Cancellations
In case you like canceling your tripe feel free to email us. So these cancellation fees must be applicable:

  • Full refund applies more than 60 days in advance of departure date, less USD 50 admin fee.
  • Credit only within 60 days of departure and as long as we are notified within 30 days of the departure date. This can be used for an alternative trip within six months of the original departure date. Any up-charges for accommodations will apply.
  • No refunds or credit given within 15 days of departure date

TOUR PRICING:
Based on the number of persons in the party

  • Trip length
  • Pick up/drop off city
  • Accommodation preference, i.e., basic, standard or luxury, raid or hotel
  • Season
  • Per person based on double occupancy

RESPONSIBILITY
Moroccoexotictours is making all arrangements on your behalf MET;morocco-exotictour.com, on the condition that MET shall not be held responsible for any injury, death, accident, delay, loss, damage, or irregularity as well as providing necessary documents such as passport and/or visa. Nor will we be held liable for any circumstances beyond our control such as delays, weather, political or social conditions, or participant conduct which warrants action on our part for the safety of the group. We are not responsible for any participant actions causing accidents or death. It is expected that each participant will adhere to the instructions of the driver/guide for their safety.

Insurance
We do not provide traveler’s insurance in our packages.

COMPLAINTS
It is our mission to ensure your visit with us is a safe and pleasant experience. Should there be any
complaint whatsoever, it should be addressed immediately with your driver/guide so a suitable
solution can be found. If this is not possible, please contact us immediately by phone or Whatsapp.

PRIVACY
For security reasons, your personal information is out of reach for the third party. We could update you with our services and new offers.

Changes and flexibility
Our members are flexible meeting your desire concerning any change you like to make along your trip regarding your requirements/ type of accommodations.you are to contact us in 2 weeks before starting your journey.

Is morocco a safe destination?
Morocco is one of the safest countries in the world. Moroccan authorities are so strict about the safety of their guests. Today crimes are remarkably low than ever. Also, Moroccans are hospitable.

Special Offers
Occasional offers to welcome our guests.